At Luxera, we are commited to protecting your privacy and handling your personal information responsibly.
Information we collect
When you visit our website or place an order, we may collect the following information:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Payment information (payments are processed securely through our payment provider- we do not store your full card details).
- Order history
- IP address and website usage information through cookies
How we use your information
We use your personal information:
- Process and deliver your orders
- Communicate with you regarding your purchase
- Provide customer support
- Improve our website and customer experience
- Prevent fraud and maintain website security
- Send marketing emails when you have given your consent. You can unsubscribe at any time.
Sharing your information
- Payment providers
- Delivery and courier services
- Website hosting and e- commerce providers
- Legal or regulatory authorities where required by law
We do not sell your personal information to third parties.
Data security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
Cookies
Our website uses cookies to improve your browsing experience, analyse website traffic and remember your preferences. You can manage or disable cookies through your browser settings.
Your rights
Under UK data protection law, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information where applicable.
- Object to or restrict certain processing.
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
Contact us
If you have any questions about this privacy policy or how your personal information is handled, please contact us:
Luxera